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PRIVACY POLICY

At the Woodbastwick Estate we take your privacy seriously. This privacy policy tells you the basis on which we collect personal data from you and how this data will be processed by us. It includes data that we hold electronically and in paper files.

We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details regarding the GDPR can be found at the website of the Information Commissioner (www.ico.org.uk). For the purposes of the GDPR, Woodbastwick Estate will be the data controller for all personal data that we hold about you.

Who we are

This privacy policy covers your personal data as collected at the Woodbastwick Estate office which acts for several different legal entities. These entities are:

For the purposes of data protection law, the Woodbastwick Estate will be the data controller.

How we collect data

In the course of running our business, we will collect personal data from you. This includes data provided when you register an interest in or rent a property at the Woodbastwick Estate or enter into a contract with us for the provision of goods or services. This information may be provided when you complete a form on our website or in the course of communications with us including verbally, in writing, by phone, by email or similar means. The personal data collected may include for example:

The personal data collected may include data in relation to all adult occupants of a property.

The purposes and lawful basis for collecting your data

We can only use your personal data if we have a reason for doing so. The law only allows your personal data to be used for one or more of these reasons:

The processing of your personal data for our legitimate interests is undertaken when we have appropriate business or commercial reasons for doing so. However, in these circumstances we will not put our legitimate interests above your interests.

The purposes for collecting your personal data, and the lawful bases for doing so, may include:

We will only use your personal data for the purpose for which it was collected.

We do not use your personal data in automated decision making or profiling.

Who has access and why

Access to your personal data is restricted to only those of our staff who have a legitimate reason to use it. We use appropriate procedures and security features to protect your information.

Retention period

In the absence of any legal requirements, your personal data will only be retained for as long as necessary for the purposes for which it was collected. The precise period will depend on the purpose.

Passing on your personal data to third parties

We may share your personal data with subcontractors or service providers where it is necessary to provide services to you. However in these circumstances the data will be shared under strict requirements on our service providers to keep your data confidential and secure.

We may be required, under specific circumstances, to share your personal data with the appropriate regulatory authorities to comply with our legal obligations, for example, the Home Office.

Other than as stated above, we will not share information about you with third parties without your consent unless the law allows or requires us to do so.

We will never sell your personal data.

We will not pass your personal data outside of the European Economic Area.

Cookies

Our website does not use cookies.

How you can access and correct your personal data

You can access the information that we hold about you by contacting us at The Estate Office, Southfield Road, Woodbastwick, Norwich, NR13 6AL.

You have the right to:

Concerns

If you have a concern about the way we are collecting or using your personal data we ask that you raise your concern with us in the first instance. Please contact us either by email; , by telephone: 01603 720776 or in writing to:

Woodbastwick Estate
Southfield Road
Woodbastwick
Norfolk
NR13 6AL

Should we be unable to satisfactorily address your concerns, you have the right to raise your concerns with the Information Commissioner:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

telephone: 0303 123 1113

website: www.ico.org.uk

Changes to the privacy policy

This privacy policy was last updated in May 2018. We may change the privacy policy from time to time to reflect changes in the law and/or our privacy practices. Any updates to the privacy policy will be made available via our website: www.woodbastwickestates.co.uk